National Coalition of Homeless Veterans
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Frequently Asked Questions

Where does the money I donate go?
Your gift will enhance the work we do with service providers, help us connect homeless veterans to assistance through our toll-free hotline, and let us continue to advocate for improved solutions and more federal assistance for homeless and at-risk veterans.

Can I make a donation to a group?
Definitely. You can make a donation to a fundraiser on a group or you can make a general group donation.

How quickly can I expect an online donation to post to a participant's fundraising account?
Any donation made online should post immediately. If an online donation does not post within 24 hours, please contact us.

What happens if I check the checkbox to "cover processing fees"?
If you check this checkbox, you will be charged the amount indicated next to the checkbox. This amount will also be visible to the non-profit. However, on the fundraising page, your intended - initial donation amount will be displayed.

Are donations tax-deductible?
NCHV Boots Brigade is a program of the National Coalition for Homeless Veterans, a 501(c)(3) organization, so contributions are tax deductible.

Do all donors who contribute online receive a receipt?
Every person who donates will receive a thank you email and receipt from NCHV.

How quickly can I expect an online donation to post to my page?
Any donation made online should post immediately. If your donation does not post within 24 hours, please contact us.

Not all of my donors are showing up in my supporter list. Why?
Your donors have the option to not appear in the supporter list when they donate.

I’ve never fundraised before, can I still do this?
Absolutely! Anyone can do it.

Is there any cost to get started?
Nope, it's free!

Will you pay for my fundraising expenses?
NCHV is not responsible for any fundraising expenses you incur. Many local businesses are happy to donate goods and products for a good cause, so we encourage you to reach out to local businesses to keep your expenses low.

What do I do with checks and cash?
While we encourage online donations, offline gifts are also welcome.

I feel weird asking people for money.
You’re not alone. It can feel awkward asking people for money, but remember why you are doing this. Like us, you care about ending veteran homelessness.

What can I say to promote my fundraiser?
Since NCHV Boots Brigade is a program of the National Coalition for Homeless Veterans, we wrote some language that we ask you to use when promoting your event.

When promoting your event, please use the following language:

I am fundraising as a part of NCHV Boots Brigade to benefit the National Coalition for Homeless Veterans, a nonprofit organization dedicated to ending veteran homelessness.

When promoting proceeds, please use the following language:

Proceeds from this fundraiser will benefit the National Coalition for Homeless Veterans, a nonprofit organization dedicated to ending veteran homelessness.

What are the terms and conditions of NCHV?
You must agree to our Volunteer Fundraiser Agreement and Acknowledgement, Assumptions of Risks, Release & Indemnity Agreement to participate in NCHV. You will agree during the registration process.

I want to make some cool merchandise for my event with the NCHV logo. Is that okay?
Definitely! We ask that you follow our Logo and Usage Guidelines.

And what about signs, postcards, and flyers? Can I make those with NCHV’s logo?
You sure can!  Again, we ask that you refer to our Logo and Usage Guidelines to ensure it’s used properly.

Will NCHV promote my event?
We’re so grateful for your efforts to raise funds for NCHV, but because it is a third party event, we unfortunately cannot promote it. You are solely responsible for planning and executing your event. We are happy to coach and offer best practices.


1730 M Street NW, Suite 705  |  Washington, DC  |  20036  |  t-f. 1.800.VET.HELP  |  v. 202.546.1969  |  f. 202.546.2063  |  info@nchv.org