HVRP Best Practices Resources
NCHV’s Technical Assistance Center brings you the most comprehensive and layered insight into HVRP best practices for outreach, intake, assessment, employment placement, retention and follow-up for homeless veterans. This project includes a series of resources, including the HVRP Best Practices Project, program briefs on housing, employment, and serving female veterans, and the “At Your Service” Best Practices video series (see below).
These tools are developed and regularly updated to assist HVRP program managers, case managers, job developers and supervisors in maximizing the work they do. We hope these resources will save you time, help you troubleshoot common challenges, and support your efforts to connect more veterans experiencing homelessness to gainful employment.
“At Your Service” Best Practices Video Series
At this critical juncture in the Federal Strategic Plan to Prevent and End Homelessness, HVRP programs play a critical role in connecting veterans to the income and stability that can ensure long-term success. At the 2014 and 2015 NCHV Annual Conferences in Washington, D.C., HVRP grantees were featured as expert speakers and session participants. To read more about HVRP grantees at the NCHV Annual Conference, visit our Annual Conference resource page.
During this event, NCHV’s TA Center and partners at AHP conducted a series of focus groups and interviews with experienced HVRP grantees. We asked them the challenging questions to unpack what they do to be successful in their work. We challenged them to think critically about their role and how their organizations have changed over time to meet new and pressing needs.
In the short video clips below, learn about creative training partnerships. Listen to how agencies successfully connected to community organizations, incorporated Job-Driven Training, and partnered with employers to empower previously homeless veterans. Hear how employer development can connect employers seeking quality workers to the veterans needing training and placement. These experts shared their experiences with us, and now we want to share them with you.
Introduction to "At Your Service"
No Soldier Left Behind - Mentorship and Community Building
Leveraging private funding to complement Department of Labor HVRP funding increases program flexibility and opens up additional resources for serving homeless veterans.
One Stop Shop: The Benefits of Co-Location
Technology can be intimidating to many veterans who are unfamiliar with using email and social media. Building the use of technology into case management and support can help veterans gain a new skill and overcome what is often a barrier to employment, particularly for older veterans.
Assessments and IEPs: Tools that lead to Careers
Building Employer Relationships
Building and maintaining relationships with employers after a veteran is employed is critical to the success of the veteran. Regular check-ins with the employer can help address any issues that might arise.
Employer Relations: Finding the Right Fit
Finding the right fit requires consistent engagement with both the veteran and the employer. Once a client is placed in a job, regular follow-up can help provide assistance and support.
Partnering for Success: Licenses, Certifications, and OJT
Client Outreach Strategies and Enrollment - Part I
Outreach, one of the first steps in the process of assisting veterans with their search for employment, can be a major challenge for service providers. Interacting with GPD and HUD-VASH staff and other programs, communicating veteran narratives with others, and conducting "weekly providers meetings" are all solutions discussed in this clip.
Client Outreach Strategies and Enrollment - Part II
Where can organizations with HVRP recruit veterans for their programs? Experts identify outlets such as job and resource fairs, the U.S. Department of Veterans Affairs, churches, and more in this revealing discussion.
Client Outreach Strategies and Enrollment - Part III
The experts review additional challenges they have faced as homeless veteran service providers. Topics include creating awareness of HVRP, veteran identification, and homelessness certification.
Job-Driven Training - Part I
Service providers present strategies on effectively preparing veterans for work by emphasizing the importance of background screening, computer skills, and assistance with the job application process itself.
Job-Driven Training - Part II
Each veteran has different needs when it comes to following a successful employment plan with job-driven training. This video highlights how service providers can make sure all client needs are met during the process of preparing veterans for stable employment.
Placing and Supporting Clients in Good Jobs - Part I
One expert shares her insights on the role of job developers and how their time spent in the community can translate to securing job placement for veterans.
Placing and Supporting Clients in Good Jobs - Part II
Learn how meaningful program-to-employer communication can make a difference in job retention for veterans. One expert discusses law school partnerships in this video segment.
Placing and Supporting Clients in Good Jobs - Part III
Hear another story from a service provider about how HVRP programs can work with employers and develop strong communication to prevent disruptions with a veteran's employment.
Justice-Involved Veterans - Part I
Many service providers will see veterans with criminal backgrounds enter their employment programs. In this clip, experts discuss topics including recidivism, law enforcement assistance, and financial backing for a vulnerable subpopulation of homeless or at-risk veterans.
Justice-Involved Veterans - Part II
This video focuses on the positive implications of connecting your HVRP with a Veterans Treatment Court (VTC). While VTCs provide veterans with a route for overcoming their legal challenges, the courts can also be beneficial to employment programs in unexpected ways.
Partnerships - Part I
How can retail chains, churches, and local VFWs help your program function at its best? Listen to service providers explain the benefits of establishing strong partnerships with these organizations.
Partnerships - Part II
Learn how working with other organizations can contribute to successful job placement for job-seeking veterans. This video also highlights other perks to partnerships, such as receiving in-kind donations which can directly benefit veterans in an employment program.